Our Services
At ExerPlay, we’re more than just playground designers. We’re creators of community spaces, innovators in outdoor experiences, and partners in bringing your vision to life.
Our comprehensive services include:
Project Discovery
Project Discovery is where the excitement begins! It is the first step in our process. This phase is comprehensive and collaborative and sets the foundation for success.
Key Considerations
During the discovery process, we explore the key considerations below and answer these important questions together. Through site visits and conversations with you, we ensure every aspect of your project is considered from the start.
- Project area: How much space do we have?
- Site orientation: What equipment faces the sun? Which areas need shade? Is there proper drainage?
- Site access: How do foot traffic or wheelchairs reach the area? Can we safely get heavy equipment into the area for deliveries and construction?
- Age Range: What ages will be using the equipment?
- Accessibility: What are the needs of people with disabilities in your community?
- Budget: What is the total budget for equipment, freight, and installation of your project? Is site preparation required? How can we help your wish list meet your budget?
- Time Frame: When is your project set to open? How will your project need to be managed, so that we can best coordinate equipment and services?
- Custom equipment: Do your plans include making your project unique to you?
Site Visits
Our Certified Playground Safety Inspector (CPSI) representatives bring a trained eye to every location, ensuring that safety and functionality are prioritized from the start. Whether you are ready to break new ground or looking to retrofit existing equipment, a complimentary site visit from our team will help determine your project’s potential and challenges.
Site visits allow us to:
- Ensure compliance with safety standards and accessibility requirements
- Tailor designs to your specific environment
- Anticipate and address potential issues early
- Maximize the use of your space
In-House Design
By keeping our design process in-house, we ensure that your project receives the attention it deserves. With the ability to quickly adapt designs based on your feedback, it will result in faster turnaround times.
Throughout the process, we work closely with you to refine the design, budget, and timeline until you’re 100% satisfied. Best of all, our discovery and design processes are complementary.
Design Focus
- Translating your wish list into practical designs
- Incorporating safety, accessibility, and play value
- Offering custom elements and vibrant color palettes
- Providing 2D and 3D renderings with a quote for clear visualization
Purchasing
We offer convenient purchasing options to suit your needs. Existing customers enjoy Net 30 terms, while new customers can quickly get started with a short credit application. We also have various purchasing contracts available to streamline the process.
Know what you’re looking for?
Browse our product catalogs for inspiration and specifics.
Not sure where to start?
We will connect you with your local sales representative to explore the best options for your project.
Building
Once your order is processed, we begin coordinating equipment delivery and installation. Your dedicated sales representative will keep you informed throughout the process and ensure we meet your project deadlines.
We carefully manage shipping schedules, particularly for items with longer lead times like shade structures and custom elements. Rest assured, all our installers are factory and CPSI certified, fully insured, and equipped with the necessary credentials.
Inspection and Project Closeout
Our CPSI-certified team meticulously inspects every aspect of the installation, ensuring everything meets our high standards of safety and quality. If required, we can also arrange for third-party inspection services.
The moment we hand over your completed project is truly special. We’re thrilled to see your new space open up to the community, knowing it will bring joy and excitement for years to come.
Retrofitting
At ExerPlay, we don’t just build new — we also specialize in revitalizing existing playgrounds. Our retrofitting services can transform your aging equipment into exciting, modern play spaces without the need for a complete overhaul.
Why consider retrofitting?
- Cost-effective alternative to full replacement
- Extends the life of your existing equipment
- Introduces new play elements and challenges
- Updates your playground to meet current safety standards
We’ve been able to retrofit older (and still impressive) equipment, some nearly 25 years old! Our expert team can assess your current equipment and recommend strategic updates that will rejuvenate your play space and excite your community!
A Life-Long Partnership
At ExerPlay, our commitment extends far beyond project completion. We view each playground and project as the beginning of a long-term partnership with your community.
ExerPlay is also committed to empowering you and your team with knowledge through safety and maintenance training for your staff and CEU courses for our professional associates.
Our ongoing support includes:
- Comprehensive product warranties
- Maintenance kits for playground structures
- Prompt troubleshooting and problem-solving
- Regular evaluations for warranty replacements
- Quick replacement of damaged or vandalized parts